Last updated: April 11, 2026
Insider Analytics Platform provides digital products and subscription-based software access. Because the Service is delivered electronically and grants immediate or ongoing access to digital content and tools, all fees are generally non-refundable once access is granted or the subscription period has begun, except where required by applicable law or expressly stated otherwise at checkout.
If you believe a charge is in error, contact us first using the support channel identified on your receipt. Initiating a chargeback without contacting us may result in suspension of access pending resolution.
Nothing in this policy limits any non-waivable statutory rights you may have as a consumer in your jurisdiction (for example, mandatory cooling-off rights where applicable).
For billing or refund questions, use the contact information provided by our payment processor on your order confirmation.